FAQ

What are the materials? Are they food-safe?

Absolutely! STAKK is made with the best eco-friendly, food-safe
materials. The main body is food-grade aluminum and the pizza stone are
food-grade cordierite.

How should you clean / store STAKK?

STAKK should not be washed in a dishwasher. Hand wash with dish soap / hot water. Ensure it is dry before long-term storage. 

Is STAKK compatible with open-flame cooking?

Yes, STAKK can be used over an open fire.

How do you track my order?

You will receive a confirmation email when your order has been received
successfully. We will send you a tracking link as soon as your order has
been dispatched from our warehouse. Please note that tracking links may
take up to 24 hours to display delivery details.

Where do we ship?

We ship WORLDWIDE!

Where do we ship from?

We have warehouses in the West Coast in California and also in Asia.
Your order will be dispatched from the warehouse that is closest to
you, in order to minimize your wait time and our carbon footprint.

Will you have to pay import taxes and customs?

If you are in the United States, no, we are shipping to you from our warehouse in US.

If you order outside of US, then your order may be subject
to import taxes, customs duties and fees levied by your country. Please
check your country's import fees prior to checking out.

What payment method can you use?

You can use any debit or credit card associated with Visa, Mastercard or
American Express, Discover, and JCB cards.